Returns & Refunds

RETURNS POLICY

If you are not entirely delighted with the products that you have chosen you may return them to us within 14 days of receipt. We will be more than happy to offer you an exchange or, at your option, a refund provided that the products are returned complete, in perfect condition, unused, and with the original packaging.

Christmas Gifts; we are super flexible regarding returns and exchanges. It’s obvious if an item has been simply just ‘tried on’ or if it’s been worn many times! if just tried on, we’ll accept returns for up to 2 weeks after Christmas for any item bought as a Christmas gift; so you can order with freedom.

It is my desire to design the perfect fitting piece of clothing so if you find that your purchase unfortunately doesn’t fit simply return it as soon as possible & I will refund or exchange for you whatever you decide.  It is my dream to sell quality clothing to customers who really appreciate the product I am delivering so if you find yourself not happy for whatever reason please contact me info@houseofcheri.com.au.  

THE RETURN ADDRESS IS: “COWAN DOWNS STATION” PMB 1072 JULIA CREEK QLD 4823

Thank you & have a wonderful day!  Cheri x